Privacy Policy
Seek-a-Pal and its affiliated sites are operated by Seek-a-Pal. (“Seek-a-Pal,” “we,” “our,” or “the platform”).
We respect your privacy and are committed to protecting the information you share with us.
This Privacy Policy outlines how we collect, use, and share your personal data when you access or interact with our platform, including our website, mobile site, and all related services (collectively, the “Service”).
By using Seek-a-Pal, you agree to the terms outlined in this Privacy Policy.
If you do not agree with any part of this policy, please refrain from using our Service.
When you create an account or use our platform, we may collect personal information such as:
• Name, email address, phone number, username
• Age, birthdate, gender, body type, ethnicity, height, eye color, hair color
• Location and IP address
• Photos, profile description, payment info, and other profile-related content you voluntarily provide
We collect this data to help Pals and Members connect safely and effectively, and to manage your account.
We may collect information about your location via GPS, IP address, or similar technologies.
This helps us show relevant Pals near you and improve the user experience.
If you turn off location access, some features may not work properly.
When you visit or interact with Seek-a-Pal, we may collect:
• Browser and device information
• Pages visited, time spent, and referring websites
• General usage patterns
We may use or share this data in aggregated form that doesn’t personally identify you to help improve our platform.
We may use your data to:
• Manage your account and connect you with other users
• Respond to your questions or feedback
• Send updates, newsletters, or promotional content (you may opt out)
• Provide relevant matches and improve our service
If you are a Pal, we may share your profile information with Members, as part of our core service offering.
We may share your data with:
• Payment processors (e.g., Stripe, PayPal) to handle transactions
• Email service providers (e.g., MailChimp, Mailgun) to send communications
• Analytics tools (e.g., Google Analytics) to understand user behavior
We encourage you to read the privacy policies of these third-party services:
• Stripe
• PayPal
• MailChimp
• Mailgun
• Google Analytics
• Meta/Facebook
• X/Twitter
We may share or disclose your personal data if:
• Required by law, subpoena, or legal process
• Investigating fraud, abuse, or violations of our Terms
• We merge or are acquired by another company
• We partner with affiliates that share our privacy standards
We may also use and share non-personally identifiable or aggregate data for business or marketing purposes.
By signing up on Seek-a-Pal, you agree that we (and users of the Service) may contact you using the contact details you provided, including:
• Email, phone, SMS, messaging apps, or social links
• For platform-related updates, bookings, promotions, or account notifications
You can manage your notification preferences in your account settings.
Seek-a-Pal is strictly for users 18 and older.
We do not knowingly collect or store data from anyone under 18.
If we learn that a user is underage, we will remove the account immediately.
Seek-a-Pal does not knowingly collect personal information from children under the age of 13.
If we become aware that we have received such data without verified parental or guardian consent, we will make reasonable efforts to delete it.
If in the future we offer features or services that collect data from users under 13, we will comply with the Children’s Online Privacy Protection Act (COPPA), including obtaining proper parental consent where applicable.
We value your privacy and take reasonable steps to safeguard your personal data.
While we implement physical, electronic, and administrative measures to protect your information, no system is completely immune to risks.
By using Seek-a-Pal, you understand and accept the inherent risks of online activity and acknowledge that we cannot guarantee complete protection against unauthorized access.
Only authorized personnel with a legitimate need will have access to your personal data.
In the event of a data breach, we will investigate promptly and report any serious incidents within 72 hours of discovery.
If a breach poses a high risk to your personal rights and freedoms, we will notify affected individuals without undue delay.
You may request to:
• View, update, or delete your personal data
• Withdraw consent for certain types of communication
• Close your account at any time
Just reach out to us at: info@seekapal.com
By using the Seek-a-Pal platform, you agree that any phone calls, text messages, or push notifications may result in charges from your wireless carrier.
Message and data rates may apply, and you are solely responsible for those charges.
Additionally, when you send us communications (emails, suggestions, questions, etc.), unless explicitly stated otherwise in this Privacy Policy, you agree that those materials are considered non-confidential and non-proprietary.
Seek-a-Pal may use them freely for any purpose—including but not limited to development, marketing, and platform improvements—without compensation.
We use cookies and similar tracking tools (e.g. web beacons, tags) to personalize your experience, improve our Service, and help analyze how users interact with our platform.
Some cookies are placed by us, while others come from third-party providers (such as analytics or advertising services).
You can manage your cookie settings through your browser at any time, but please note: Disabling cookies may limit some features or cause parts of the Service not to work properly.
Seek-a-Pal uses analytics services like Google Analytics and other tools to better understand user behavior.
These services collect anonymous data such as:
• Device information
• Operating system
• Browser type
• Time spent on the site
• Pages visited
We also use Google Ads conversion tracking and similar tools to assess how users interact with our ads and services.
These tools help us improve our marketing efforts without storing personally identifiable data.
If you wish, you can opt out of tracking from Google Analytics by visiting:
🔗 https://tools.google.com/dlpage/gaoptout
Any personal data you post in public areas (such as your profile, blog, or comments) or on external platforms (like Facebook or X via integrations) may be viewed and used by others.
Seek-a-Pal is not responsible for any third-party access or misuse of that information.
If you connect your account to a third-party app, you give us permission to share basic info (e.g. your name, content viewed, activities on Seek-a-Pal).
Use of that information will be subject to the third party’s privacy policy.
Seek-a-Pal may contain links to third-party sites.
We do not control the privacy practices of those sites.
Once you leave our platform, this Privacy Policy no longer applies.
Please review any third-party policies carefully before sharing your information.
You have the right to access, correct, or request deletion of your personal data.
To do this, please email us at info@seekapal.com and we will respond as soon as possible.
To protect your data, we may need to verify your identity before fulfilling your request.
You will receive the data electronically unless another method is requested.
If you believe the information Seek-a-Pal has on file about you is inaccurate, we encourage you to contact us so we can update it.
Any personal data no longer needed for the purposes outlined in this Privacy Policy will be removed.
You may request corrections or deletion of your data at any time by emailing us at info@seekapal.com
If you no longer wish to receive communications from us, you may opt out by emailing info@seekapal.com.
We will process your request within a reasonable timeframe.
Please note, we may not be able to remove your information from third-party services that previously received your data in accordance with this Privacy Policy or with your consent.
You’ll need to reach out to those third parties directly.
To update or correct any information you've provided, contact us at info@seekapal.com and, once verified, we’ll make the necessary updates as soon as reasonably possible.
This Privacy Policy does not grant rights enforceable by any third party, nor does it require us to disclose personal data about users to third parties unless otherwise specified.
Your use of Seek-a-Pal is also subject to our Terms and Conditions, which operate alongside this Privacy Policy.
Please review them carefully.
This Privacy Policy is incorporated into our Terms, and by using Seek-a-Pal, you agree to both.
Our servers are located in Canada.
By using Seek-a-Pal, you give us permission to store and process your personal information in Canada, regardless of where you are located.
You understand that Canada law enforcement and courts may access this data under applicable law.
Privacy Policy is governed by the laws of Canada.
By using Seek-a-Pal, you agree that any disputes will be handled exclusively in courts.
We reserve the right to modify this Privacy Policy at any time.
If significant changes are made, especially those affecting how we use your data, we’ll notify you via email or post a notice on the platform.
Continued use of the Service after changes means you agree to the updated policy.
If you have any questions about this Privacy Policy, or wish to make a request regarding your personal data, please reach out to us at:
info@seekapal.com
