We're here to help.
Got questions? We've got answers. Browse through our FAQs to learn how Seek-a-Pal works and how to make the most of your experience—whether you're joining as a Friend or a Member.
No, Seek-a-Pal is not a dating platform. It’s designed for platonic connections only—where people can find someone to hang out with, share interests, or enjoy meaningful companionship.
A Pal creates a free profile to offer their time, skills, or companionship and can earn when booked. A Member pays for a subscription to browse profiles and book Pals for meetups or activities.
Once your profile is live, paid Members can reach out to book you. You set your availability, activity preferences, and your own rates. All payments are handled directly between you and the Member.
Only Members pay a subscription fee to access and contact Pals. Pals can sign up and list their profiles for free.
Members browse Pal profiles, send a message or call, and coordinate the activity, date, time, and rate. Both parties agree on the terms before meeting. Seek-a-Pal is not involved in the activity the Member and Pal decide on. For privacy reasons, Seek-a-Pal does not see or monitor the messages between users.
Seek-a-Pal supports a wide range of interests—from coffee and city tours to karaoke, biking, hiking, and even study sessions. You choose how you connect!
It's up to you! Only paying members have ability to see your phone number and email. If it's more convenient for you to be contacted by email / phone number, then include them onto your profile. If you would rather be contacted through the messaging app only, then no need to include your contact information. The messaging app does send a notification to your email when someone sends you a message. Make sure you whitelist info@seekapal.com so nothing goes to spam.
We support Stripe, which accepts most major credit and debit cards for secure and smooth checkout upon registration.
No, Pals have full control. You choose who to meet, when, and what activities you're comfortable with.
Yes, we prioritize privacy. Members' info is never shared with Pals, and vice versa. Communication happens safely via the platform.
To report someone, just contact us and include their username along with a short explanation of what happened. We’ll review it and take action if needed.
We request you contact us on info@seekapal.com to make any cancellation to your recurring membership. Once we process your cancellation, your access will continue until the end of the current billing period and will not renew.
We recommend resolving any issues directly with the other party. You can also report no-shows to help us improve community trust.
We offer a satisfaction guarantee — contact support and we’ll do our best to resolve issues. Refunds are subject to our terms and conditions.
No, a non-member can only view the Pal's profile, but cannot see contact information such as email and phone number, and cannot send a message. Only members have access to this information.
No. Once a Member contacts a Pal, they discuss and agree on the rate and preferred payment method directly.
It's up to you! Only paying members have ability to see your phone number and email. If it's more convenient for you to be contacted by email / phone number, then include them onto your profile. If you would rather be contacted through the messaging app only, then no need to include your contact information. The messaging app does send a notification to your email when someone sends you a message. Make sure you whitelist info@seekapal.com so nothing goes to spam.
Yes, we prioritize privacy. Members' info is never shared with Pals, and vice versa. Communication happens safely via the platform.
To report someone, just contact us and include their username along with a short explanation of what happened. We’ll review it and take action if needed.
We request you contact us on info@seekapal.com to make any cancellation to your recurring membership. Once we process your cancellation, your access will continue until the end of the current billing period and will not renew.
We recommend resolving any issues directly with the other party. You can also report no-shows to help us improve community trust.
We offer a satisfaction guarantee — contact support and we’ll do our best to resolve issues. Refunds are subject to our terms and conditions.
No, a non-member can only view the Pal's profile, but cannot see contact information such as email and phone number, and cannot send a message. Only members have access to this information.
No. Once a Member contacts a Pal, they discuss and agree on the rate and preferred payment method directly.
Let's talk
Got any questions? Don't hesitate to get in touch.
Address
Buckingham Palace, London.
Phone
+44 (123) 456 78 90
info@seekapal.com
